Book with confidence
Safe and secure.
We use encryption technology to ensure your details remain private when you book.
You’re booking with us directly, so there are no booking fees, or risk of us not receiving your booking.
We won’t send you marketing emails you haven’t asked for (or trick you into asking for them).
Best price guarantee.
We’ll match any lower online price, so get in touch if you find one.
Our deposit policy differs based on the rate type booked.
For Flexible Rate/Weekend special bookings
, no deposit will be charged. Your credit card will guarantee the booking.
For Advance Purchase bookings
, full payment will be taken at time of booking.
We accept all of the following card types
Accessible rooms, children and extra beds
Accessible rooms are available by contacting the hotel directly.
Any type of extra bed or child's cot is upon request and needs to be confirmed by the hotel prior to arrival. Please contact us directly if you require a cot/crib or extra bed.
All children under 2 years stay free of charge using a cot.
All children from 2 years are charged £30 per person per night for an extra bed.
Maximum 1 cot/extra bed per room
VAT & Service is included
Assistance & guide dogs only permitted.
Change a Booking
If you have made a reservation with us directly (either through our website, over the phone, or in person) please email or call us to modify or cancel your booking. Our contact details are at the bottom of this page. If you have booked through a travel agent or other online booking service, you will need to contact them to request your change or cancellation.
Our cancellation policy differs based on the rate type booked. Please check your booking confirmation to see which you booked.
Flexible Rate/Weekend Special Rate
- If cancelled by 12 noon the day of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.
– Pre-paid, non-refundable rate. If cancelled or in case of a no-show, the full payment will be retained.
Due to the historic nature of the building, our rooms vary in size and style. The rooms are designed to maximise the space and comfort during your stay – should you have any specific requests please contact us using the details below.